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Post by santohasan45 on Feb 15, 2024 6:53:35 GMT
A sales department specialist calls in order to form an idea of a person's needs, order details, wishes and key points. That is, the first contact takes place in the " question-answer " format . Such a scenario has many disadvantages: it takes a lot of time for communication, it is necessary to attract an experienced specialist who will be able to ask relevant questions, a second call after preparing a commercial offer. The second scenario . The sales specialist receives an application that already contains all the information for preparing an offer: the person's preferences, comfortable Kazakhstan Phone Number List payment and delivery conditions, the feasibility of offering additional products, etc. Already during the first call, a specific offer is voiced to a person, and therefore the probability of a sale is higher. CRM system An example of a quiz application in the internal CRM system Of course, the conversion (the number of targeted actions we want to receive from the client) in the second scenario will be many times higher, and you can achieve such a result with the help of quizzes. What are quizzes like? Quizzes are divided into types according to the functions they perform, namely: Quiz for collecting contacts.
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